Friday, 17 June 2022
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Thursday, 16 June 2022
all right greetings fellow clinicians dr g back again and if you're anything
like me then you find yourself oftentimes scrambling coming in early for your
shifts leaving later and we're already working overtime and getting stressed out
just to be able to pass on all that contextual knowledge or to capture it that
may not be recorded within the emr and other things as you come onto shift or as
you leave there's so many things that can take place it just sometimes takes up
a lot of our time again handing that off and gathering that or passing it along
so we have introduced something to help to lessen the stress and that's made
available both through desktop so whether you're on your cart going around with
the emr or shared workstation as well as more and most conveniently your phone
right so in my case i have an iphone you may have a an android phone but
whatever the case might be clinician sound bites is really something meant to
ease your day and to make things just a little less stressful and to aid with
that transition and handoff so today we're going to take a look at how that
works within our emergency room team now one of the things we've instituted here
at smarterhealth for our folks is for each of the different units be it the er
be it the maternity ward be it radiology whatever the case might be we have
introduced teams within microsoft teams so that you can pass along notes share
files um pass along learning and other things you know we just did a video on
just in time learning and here you can see we've brought some of that together
for our er folks but we've also now introduced something called sound bytes and
what sound bytes does is exactly what you think it might do it allows you to
share a sound bite a quick and easy capture of what's taking place within the
environment at a given time so that not only can you pass along that information
that may not necessarily be captured within the emr but furthermore those folks
coming in can listen to it just like a podcast in their car right they're
driving in i'm driving in getting ready for my shift here in the er and rather
than trying to scramble and get corner somebody hey bring me up to date what's
going on we can capture all that information make it available and then as i'm
driving in just like i would any other audio podcast listen to it via my phone
using microsoft teams so i can hear it over my speaker so i'm going to do a
couple of things here number one here we are we're in microsoft teams and
there's my connections we looked at learning earlier but i'm going to go into
teams and there you can see i've pinned the two teams i'm a part of i'm a part
of both uh the general er one as well as pediatric care and so i'm going to go
ahead though in this case so that everything's the same i'm going to bring up my
er one and there i am i'm i'm in there and if i go to the more tab at the top
let's go ahead and we'll select that there are sound bites so that's going to
render and bring up the same ones you see there on my screen there we go so we
have it both ways and this is how it's designed to work this is easy folks this
is a great way again to capture that data be it around a visiting you know maybe
it's in pediatrics and you have a client that came in one of your patients and
you're attending to them and you're capturing that information and wanting to
pass it along but in this case we're talking the er so let's say during my shift
i'm the head of the er for that day i'm the lead clinician and we had just
before you know maybe 40 minutes before my shift ends there was a pile up on a
local highway and as a result we're seeing a lot of blunt force trauma uh and
other injuries that are coming into the er on my shift and they continue to
trickle in and i want to pass that along because folks coming in you know
sometimes it's jarring we come in we're getting ready to start our shift and bam
we're hit with this emergency we've got to quickly shift our brain and there's
all that mental shift that takes place okay what do i need to do for triaging
blah blah blah this enables me i'm on my drive to quickly see it and listen to
it so let's go ahead and do that now i could do it right here on the computer
you can see right here it says create a soundbyte and i can play them right here
but again teams on the phone makes it all right there so right here whoops right
there we have this icon i'm going to say record and then it's going to ask me
for a couple of things i'm going to give it the title in the title we're going
to call it shift because my shift is let's say shift 2 and the date today is oh
6 16 so 6 16. 20 whoops 20 22. there you go and then it gives me the option if
i've already recorded something to just upload the audio file or to press record
i'm going to hit record and oh it also asked me i'm sorry to pick an audience so
in this case this is going to be for this particular group which is the er
emergency room there we go now when i click record we're now recording so this
is dr g i'm here on the second shift today's date of 616 2022 and we just had a
pile up on local highway 9524 as a result of that we've been seeing an influx of
patients brought in via ambulance for so emergency services bringing them in
also self-transported with various blunt force trauma including breakage
internal bleeding hemorrhaging etc all the things you might expect and we
anticipate this to continue for the next 20 to 30 minutes so i just wanted to
pass that along as you're coming in be prepared it is chaotic in here and
there's going to be a lot of work to do so be ready we'll see you then and we're
going to stop so i've now stopped my recording it then says click and then i
have the option at the bottom here to click create so we're going to go ahead
click that it's now creating that piece and it's going to have that all uploaded
and boom look at that i got the alert here i got an alert on my phone and if i
come in here let's just go ahead first we'll refresh the view here on our pc and
we should see that new particular piece come up and i'm refreshing i did a pull
down on my phone so we can refresh the view here as well and so there we go we
have shift 2 216 right here i'm also seeing that at the top here with my latest
and so i'm going to go ahead and let's turn up my volume so this is what we
would anticipate yes you can play it here on the pc maybe you're at home and
you're logged in but let's say you're that clinician and we you know many of us
do podcasts today so it's just a simple just like you might do on you know one
of the service streaming services for podcasts out there i'm just going to
simply hit oops the play button up here and so and play we're now recording so
this is dr g i'm here on the second shift today's date of 616 2022 and we just
had a pile up on local highway 9524 as a result of the so i'll stop that and
close it but as you can see it's quick it's easy it's mobile so as you're going
about your duties and your team has a need for shift changing for that kind of a
handoff you want to minimize the time that you have to have you don't want to
come in you know a half hour to an hour earlier than you need to be in there or
stay afterwards for all that time kind of sitting down you think about some of
the huddles that take place we can now start to virtualize that and use sound
bites to absolutely do those handoffs and minimize your time so that you can
keep more time for yourself your loved ones and other activities that you need
to attend to so lowering the stress clinician sound bites they're here at
smarterhealth take advantage of them share them with your colleagues and show
them how they can use them it's simple it's easy and it lets you get rocking
with that this is dr g finding you have a great day take care and as always ciao
and improve those patient outcomes Videolytics
excited that you um have have come to see our session today before we get
started just a couple of housekeeping items we encourage our attendees to ask
questions so please be attentive and ask questions the more you ask questions
the more our speakers have the opportunity to respond to what is top of mind for
you and the questions that you might have we will moderate those questions um so
they'll they will show up to the audience as we publish them however if they
want if you want them answered privately you can just kind of denote that in
your chat and we'll just respond to you one-on-one also this webcast will be
recorded so we'll post it at the same blog link that you had for when you joined
this session okay so now how to engage in the q a panel if you've been in a
microsoft teams live event you've probably seen this before but if not just in
case up in the top right hand corner there is a little box with a question mark
on it for asking questions if you click that it will open up the q and a panel
and this is where you can type your questions and see the responses that um my
team and we have we have a couple of other folks back here josh and vasu who
will be responding to these um so please go ahead and um ask questions in the
meantime we'd love for you to give a shout out of either who you are what
company you represent or what country you're joining us from today we um have
had a denmark in germany before um also lots of different states around the us
so please go ahead and start using the q a now we've got australia and italy so
far so awesome sorry minnesota good representation there so on to the
presentation today we have michael hobbs um one of our senior technology
specialists from microsoft here to talk about healthcare device manufacturing
and inventory management we're so excited to have you today michael oh my
pleasure and thank you thank you for the uh the opportunity here to uh to share
with the uh the folks of um our solution that we've created in terms of the
focus on medical device suppliers and how they can manage their inventory so a
little bit about me my name is michael hobbs i've been doing healthcare supply
chain work for the last 30 years actually started off as a cath lab technologist
so i'm a i'm a clinician by trade um you know spent the last seven years uh
helping um a large erp launch their into the cloud and have been here at
microsoft microsoft brought me on board really to help them build out and create
supply chain uh business applications for both the provider and them and the
medical device manufacturer so today we're just going to focus on the device
manufacturer uh in terms of managing their inventory so we know uh from the
medical device manufacturer there's a challenge today for them to manage their
inventory once it's inside of the hospital or once it's in the trunk of their
representatives as well so when we talk about these type of devices we're
talking about things uh that could be like pacemakers defibrillators heart
valves um so it's not only the single use devices but it also might be mobile
devices so in this in this case study this use case uh this is an actual uh
devices that the supplier was trying to manage and they lacked visibility it was
all being done manually and they really didn't have a utilization of any of
supply chain methodologies like fifo or fifo or even the ability to do min max
planning or demand planning and so i won't say for all medical device
manufacturers um but for the majority of the device manufacturers today once the
product leaves their warehouse their challenge to see inside of what's inside of
their rep's trunk or what's inside of the hospital or if the product has even
been utilized right um and so they're challenged to see that and so what we
focused on and we know there's a market demand uh there's there's competitors
out in the marketplace that have solutions that actually require an outsourcing
for the medical device manufacturers to do that we also know that there's an roi
so these are the typical buckets in terms of the opportunities um in terms of
the opportunities that we see within the marketplace that absolutely a lot of
our medical device manufacturers have products that are expiring either in the
trunk or in the hospital because they're not able to track by lot serial number
and expiration or they may have excess inventory of what's in the sales rep
trunk or what's in the hospital because they don't have the ability to do
anything like demand planning or mid max planning and we absolutely know there's
freight expedition that occurs uh with the medical device manufacturers are
having to overnight products overnight to get them into their rep or into the
hospital in time for that next day surgery so so there's a significant roi and
an impact uh in terms of helping the medical device manufacturer uh minimize
their their cost and so what we've created here with microsoft is a biz
application that's really focused on helping medical device manufacturers manage
that the front end of our application is a crm so absolutely you know microsoft
has a crm and so we've built that as the front end of the biz application but we
also know the medical device manufacturer might be using sales for so we
absolutely have the ability to use the microsoft crm but we absolutely
understand that we may also need to be able to interface into uh other crms that
are out in the marketplace as well uh so that's the front end and then
underneath that what we've created is a solution now this first use case is
really just focused on those single item um devices like a pacemaker a
defibrillator or a heart valve and so in this use case um we've used uh an rfid
scanner now this biz application is built on our partnership with hcl and so hcl
brings in a a plethora of hardware technology from rfid to computer vision uh to
bluetooth so and i'll show you that a little bit later about all the different
applications or hardware that they bring but it's with that hardware that we can
track the devices but then we wrap the hardware with the supply chain
methodology so with the hardware what's wrapped around it is our power uh
automate our power platform our power applications our power bi is wrapped
around that and then we wrap around that technology as well all of the different
supply chain methodologies so that could be anywhere from doing fifo to fifo to
min max to supply demand planning so in this use case the medical device
manufacturer using rfid could put the tag on when when the product is
manufactured they're going to be able to track that as it goes to their
warehouse and then they can actually track it as it goes out to their sales rep
and the sales rep can scan those items into their trunk they can scan those
items on consignment into the hospital the hospital then utilizes the product
scans it out and then whatever products aren't utilized can go back into the
consignment room or go back into the sales rep trunk and so with this use case
what the medical device manufacturer now have the capability to do is using rfid
they can go in and they can start tracking their products in the hospital
looking for products that are about to expire so they could use first expire
first out they could do min max planning they can do supply demand planning of
what's going on inside the hospital and with rfid they're going to have that
same capability to do that with the trunk stock as well so that's just using
rfid remember uh there's multiple types of devices that can be utilized in this
use case we're just focused on using rfid from that perspective the second use
case is helping the medical device manufacturer to track their mobile devices so
that could be a ventilators it could be lasers it could be either systems so for
example if you had a medical device manufacturer that had lasers at uh anova
healthcare within within virginia they would be able to see hey i've got five
lasers that's in the nova fairfax i've got three on the third floor in room a
i've got two on the second floor in room b and i've got four lasers that's in uh
anova arlington so they would be able to see the precise location of where those
mobile devices are within the hospital and that would give them visibility to do
that and then again based on the use case right if we needed to use cellular or
nebott we could do that if we needed to use rfid or bluetooth we could do that
and again the same biz app is focused on using the hcl technology and then
what's built around that is the power platform and what's built around that is
the supply chain methodology so it's all built into one single platform so
earlier this year we actually launched a biz app focused on implant management
just for the hospital because we know within the industry this is a challenge
that both the medical device manufacturer face and it's also a challenge for the
provider so in january we launched a very similar biz app for the hospital and
then just in march we've launched this biz app for the medical device
manufacturer the great thing that you see here is on one single platform of the
medical device manufacturer and the hospital are both on the same platform so
the hospital would be able to share um their or cases that are coming up and the
medical device manufacturer can share back hey yes we're able to meet that
demand so it really gets rid of the it really provides full transparency for
both the medical device manufacturer and for the hospital in terms of managing
what's a very costly item for both of these entities within the healthcare
marketplace so that's the platform that we've created um and and and that we
have out and that we've launched into the marketplace one of the components of
the biz application this is just an example not all but an example of all of not
all i should say some of the hardware that hco has built into the biz
application so rfid bluetooth computer vision so based on the use case right we
would apply the appropriate tag and hardware for those items whether it be a
single use item or whether it be a mobile device and then all of this is built
on the cloud so you can see whether you know as the devices get scanned as they
get read it all goes into one cloud and then from there all of that information
is pushed into microsoft so that you can do your power bi your power apps your
power automate you can do intelligent order management and you can do all of
those different supply chain methodologies that i mentioned to you before so
it's an omni-channel solution it's all built into the cloud one single platform
and then you've got the supply chain methodologies that you can apply as well
and so let's take a look at some of the use cases because i think it's i wanted
to make sure that everyone understand um we understand there's a multitude of
different use cases but i want to show you some use cases that we've already
looked at and have addressed so for example this is a use case um where the
supplier came to us and said hey we'd actually like to try to use computer
vision and can you show us how computer vision could be utilized and so in this
case what you're going to see these are interocular lenses that are in a cabinet
that has been computer vision have been installed and so you're going to see
this individual actually is going to go ahead and turn on and you can see the
computer is reading everything within that cabinet right so it's tracking and
it's it's monitoring all of the um metadata that's on those tags and then you
could go in and you could do a search by lot by serial number by first expired
first out and the computer is actually going to tell you hey based on the lot of
serial number here's the right item that you should pick or based on this item
is going to expire first here's the item that you pick and it would also alert
you if you pick the raw knife okay so this was a use case that we put together
uh for device manufacturer they wanted to track computer vision uh and wanted to
create cabinets and so i just wanted to show that as one use case um that we've
addressed and that's using computer vision remember the initial use case i
showed you was rfid but with our solution we've got a multitude of different use
cases that's one is using computer vision the next use case is where we had a
device manufacturer that said hey we'd actually like to track our surgical
devices firm which provides specialized medical kits to hospitals worldwide a
major part of conor's job is to track and monitor these kits which are being
lent to various hospitals and institutions however due to misaligned
prioritization and erroneous manual processes it becomes extremely hard to track
the kids once they leave the warehouse leading up to reduced productivity and
unnecessary losses thus creating a need for a simple affordable solution which
could save valuable resources for conor sperm hcl's iot works as specialized
asset track and trace solution is an iot backed solution that streamlines the
inventory management process and maintains complete round-the-clock visibility
of assets amalgamates things data processes and people by providing services
that deliver measurable outcomes for better analyses and forecasting hence
realizing the potential to optimize about 30 to 40 percent in poorly utilized
working capital for device manufacturers it leverages multiple sensors such as a
gps sensor a gsm connectivity module a bed of infrared sensors a magnetic door
sensor and 24 7 cloud connectivity to locate monitor and assess the kit from
anywhere all data can be monitored via web-based dashboard which helps connor
monitor every movement of the kit once it is taken off the shelf this solution
records and analyzes the quantity category demand and so that's the use case
that's a particular use case that we were presented with where they actually
wanted us to create uh the the medical device tray itself but we absolutely have
the ability to take an existing trade that you have and and again based on the
use case determine what's the appropriate technology so i wanted to show you
again just the flexibility of the solution that given the particular use case uh
the solution itself will be able to adapt it's just understanding what the use
case is and and then working to create the solution and wrapping the solution
around that and so what we've done in in doing this we absolutely see moving
forward what we'd like to be able to do and working with the medical device
manufacturers is absolutely let's do a proof of concept right let's let's
identify one product line you know they've got you've got various product lines
let's take one product line and then do a proof of concept to demonstrate that
based on that product line here's the appropriate use case and and show you how
the solution would work so absolutely we would like to do a proof of concept uh
as we work with the medical device manufacturers around this and so that's
everything that i wanted to show you um i'll stop now and see if you have any
questions so um one question mike that came through is talking about you know
managing the asset if you're able to schedule it um as well uh it says if you
can manage the asset can you schedule it as well for better asset scheduling or
lab scheduling yeah so that so that's that next phase of the use case right is
not only can you track the so in this case you know it could be a implantable or
it could be a mobile device so not only can we track the location that next
level is is about the readiness of that device as well so absolutely if that
device has the capability to send a signal to the cloud then yes you you could
go to that next level of monitoring uh the device as well and so that's
something that we believe um within the healthcare industry that that's a need
as well this initial use case is just burst on on tracking it the location but
absolutely with the same application uh we would be able to say now if that's if
that device can send a signal then we can absolutely monitor it uh and capture
those signals as well awesome thank you i know we had uh just looking at the
attendee account we had a number of people join you know once you got into the
presentation and so i'm just wondering mike if you can speak a little bit to you
know for those who join a little bit late like where do you recommend
organizations start when they're being you know interested in a solution like
this yeah certainly um and i'll and i'll actually go back just a little bit here
um and and uh just to show from the beginning of the presentation so this is you
know when we talk about for the medical device manufacturers you know especially
around this um it may be the vp of operations it might be the vp of i.t might
even be the vp of sales uh because when we're talking about the inventory it
impacts all of those right all of those so uh that's where i would say you you
start initially i i always like to say you know let's let's start with uh who
you know best uh and and kind of build our way from there because at the end of
the day we're going to need to be able to touch a multitude of um entities
within the medical device manufacturer it won't just be one person making that
decision and i'll just for those who joined late what we're talking about is
helping and what we've created is a biz application um around helping the
medical device manufacturer track their inventory within the hospital whether
that would be in the trunk of their reps or in the hospital itself and we have
the ability to do that for both the single use items whether it be pacemakers or
defibrillators in this initial use case we're using rfid but as i showed you
just here recently uh we could use bluetooth we could use computer vision um and
and in partnership with hcl we've got a multitude of different types of tracking
tags and devices that we could utilize uh so it's not only the technology but
then we've wrapped the technology with the power platform power automate power
bi robotics process automation and then we've wrapped it as well with our supply
chain methodology so we can do that for single use items and give that a medical
device manufacturer visibility into the hospital into the trunk and we could do
it as well for the mobile devices that a medical device manufacturer might have
as well and this is this is that this is that piece joshua that you you know in
terms of not only tracking where the ventilators are but if those ventilators
are giving off signals uh we could also connect those ventilators to the cloud
and we can track the monitoring and the readiness of whether it's a ventilator
or a laser or something like that that would be that next use case that we could
extend into awesome that's perfect we've gotten a number of other questions here
as well mike while you were responding to that one so um let me just start
tackling them i guess in we'll do them in order um so the first one was uh does
this solution produce reports like uh such as demand planning organizations to
save money and time yeah absolutely so early on i kind of showed you that roi
that exists where the roi in terms of ex products expiring in terms of excess
inventory even in terms of the freight expedition that occurs with medical
device manufacturers so absolutely there's an roi around that and then the key
piece is what we've created in the in the solution itself is it's again it's not
just you can track it but then the solution provides you that supply chain
methodology so now the medical device manufacturer and the rep can start doing
supply and demand forecast demand planning uh they can do min max planning uh
they can do first expired first out so it brings them that supply chain
methodology as well and that's and that's really part of the solution that's
going to help them drive and reduce their overall supply costs that they're
seeing their day so yes demand planning that's just built in it's part of the
overall application awesome so the next question is um so talking about tracking
systems in the field like how do you track uh systems in the field globally and
understand what is being utilized out of the implant bank that you showed
earlier i'm sorry josh what's the last part of your question how do you track
systems in the field globally and understand what's utilized out of the implant
bank yeah so so that's the beautiful piece of the overall so globally yes you
have the ability again based on on the technology that we're using so cellular
technology you could track uh if you're a medical device manufacturer you'd have
the ability to track that device in if it was here in the us or if it was
overseas in europe right so the technology excels expands globally there is no
barrier or limitation in terms of where and in terms of how the technology works
or where the technology can track from so it's absolutely globally i kind of
gave the example within the hospital but you could track it across the united
states um or you could track it even if uh the medical device manufacturer was
over in europe and they had entities in europe and the united states is going to
give you that global visibility and joshua what was the last part of that
question um and understand what's utilized out of the implant bank so not yeah
yeah so absolutely part of the solution itself and this and this is a valuable
piece not only for the device manufacturer but for the hospital as well so part
of that part of that is as that product gets utilized the nurse is just going to
scan that product out and as the nurse scans that product out you now have
visualization to say hey yes my product was utilized um so that's so that's that
piece of the visibility of not only visibility is it in the hospital um is it in
my rep's trunk but when the nurse scans it out you're gonna get visibility at
least to see hey yes this product was used and this was the date that it was
used at so so you will get that visibility i think personally uh the opportunity
here for for both the medical device manufacturer and for the provider right is
is the sharing and the transparency of that information so now that you know
your product is getting utilized uh the hospital is going to take it and they're
going to record it in their emr and things like that and so i think there's a
possibility here where you can get a hospital and a medical device manufacturer
utilizing our platform and sharing that level of information that the hospital
could say hey you're working with me to manage my implants better as part of
that you know i'll share with you some didactic information at least to show you
hey the product was utilized and it was utilized in a patient that had this
disease state right i think that's just an opportunity a partnership that our
platform and the overall solution can help drive across the medical industry
yeah thanks for that um switching gears a little bit you know another question
that came through was how have you seen organizations address physical
challenges like battery life and connectivity you know within a hospital for
example yeah and and and and that's and i think i've got my friends on from hcl
they're probably more of that's more of a technology question that they're
available i'd like uh wade are you one is there someone else from hcl that could
address that from a technology perspective um i can address it generally but i i
would it's more of a detailed question that i'd like my partner to address with
their own i don't i don't believe they're they're okay wait joined michael so if
you're able to answer it generally um that would be great yeah so that's that's
part of the and i'll take that question as a follow-up as well um but certainly
part of understanding um the ability to track these devices is the battery life
um and and and that's that's that piece as well where um if you're if you've got
it connected to the cloud and that you know say it's a ventilator or it's a it's
a laser system uh and you've got and you've got a battery there if that device
can send signals right that's a signal that you can that you can capture from
the cloud to see you know where is the battery life on that but it's key that
that device has the ability the device the mobile device would have the ability
to send the signal and it's got the internet capability to send the signal and
then we have the ability to be able to read that signal to see hey the battery
on this device is at half-life or it's at the quarter of a life but it's
dependent on can that medical device send a signal that we would be able to
capture in terms of the battery life and things like that gotcha okay um we
still have a number of questions there uh definitely quite a few that have come
through so you know another one is a little bit more general but can you speak a
little bit to some of the challenges that you've had implementing this system
you know we've talked a lot about what it can do but what are what are some of
the gotchas challenges that type of thing well the exciting piece for us is this
is new this is a new uh solution that we have just launched uh we launched it in
for the provider uh for the hospital provider whether it be a hospital or an
ambulatory surgical center we just launched it in january for the from the
provider side and we've just launched this for the medical device manufacturer
in march so it's it's a new application that we've created uh so we haven't
gotten to the point where we've done implementations but we're just trying to
get it out and make sure that everyone understands the new capability and the
new solution that we've brought to the marketplace so haven't done
implementations yet um so i can't speak to any you know lessons learned and
things like that okay and that probably feeds into the next question which was
asking you know how popular the computer vision solution is you know and they
commented that the devices seem to be the same dimensions and so um and yeah and
that now computer vision depends on who you know from a healthcare perspective
um that's that's a new technology that that typically what we've seen it's used
outside of healthcare um used in the automotive industry or in the retail
industry so if you go into any retail store today they're using computer vision
and that's part of the innovation that we brought into the solution is we're
looking to say what can be utilized what can we bring in uh that's different
that exists in healthcare today so for the most part for example um the rfid
applications that exist today in healthcare require you to have a cabinet right
you've got to buy their capital equipment but you can see what we've identified
and what we've launched doesn't require you to buy a cabinet now the one use
case that i showed you that device manufacturer wanted it in a cabinet and so we
built computer vision into the cabinet because that was what they wanted was
they wanted to have it in a cabinet so you don't have to have computer vision in
the cabinet but for that one particular use case that i demonstrated to you that
was what they wanted and so we built it into a cabinet uh we are finding
absolutely across healthcare more and more organizations from both the device
manufacturer and the provider are are interested in computer vision because it
is an innovation and it's something that a lot of healthcare organizations uh
have not had the opportunity to understand how that could be applicable in
healthcare as well awesome okay so let's see i'm just working through some of
these other questions here um this next one so another one so asking if there
are any use cases with the led rfid tags um so so the one use case that i did
show was just rfid i think i've got raj on raj can you speak to so so absolutely
with rfid raj can you speak to any use cases that that that hcl has worked with
in reference to rfid led tags as well um can can you hear me uh michael yes ross
i can hear you yes yeah yeah i'll request lalit uh speak on this i don't know if
he he's okay to speak he's on the technical team okay that's fine um but yeah
but there are and and i think what we are open to understanding is again based
on the use case what's the appropriate technology to utilize um with our hcl
business partners we absolutely have rfid we absolutely have led and bluetooth
there's a multitude of different uh hardware technologies that they bring as
part of the solution it's just a matter of understanding what's the use case and
then identifying what's the appropriate hardware technology that we would apply
to that whether it be bluetooth or led or something like that okay yeah thanks
mike thanks raj um so the next question so you mentioned inventory management
and reordering logic the question is where is this logic defined and are there
standard modules on the platform that handle various uh inventory management
methodologies yeah absolutely so it's going to be defined as part of the supply
chain module that's in the business application itself so that's where you can
define uh your min max levels if you want to create min max levels uh so within
the business application itself there is a supply chain module uh that you can
define your min max levels there or you can also go in within that supply chain
module and do demand planning demand forecasting and then you can also establish
if you wanted to do a fifo first in first out or fifo first expired first out so
the application itself has a supply chain module and that's where you would go
in and and set up those types of methodologies and define the appropriate uh
supply chain methodologies inside the platform cool okay yeah thanks for that
mike so another question says with the reduction in nwc mentioned was this done
by optimizing terms of systems or was it done by eliminating systems in the
field that had dead stock that were unable to be utilized yeah so it was all it
was it was absolutely all of that right so it was a combination of expired
products of uh excess inventory inventory that just uh where they had excess
inventory uh it was a combination of obsolete products so products that were
just sitting on the shelf that weren't moving so when you looked at those
buckets uh it was a combination of all of those different buckets along with um
reducing uh expedition or having to overnight freight uh to the hospitals
themselves so yeah the the roi comes in a multitude of different areas uh in the
and the opportunities that we see exist go across all of those so there'll be
some expired products there'll be some obsolete products uh and there'll be uh
also excess inventory that's out there that you could move around and that
excess inventory could be whether it's a single device a single-use device or it
could be a mobile device where for example you now have visibility to see hey
i've got 15 iv solutions i've got 15 ventilators in one hospital um but they're
only utilizing 10 of them so now i can take the five that they're not utilizing
and i can allocate those to other hospitals as well very helpful okay um getting
towards the end of these questions but uh you know one came up asking if this
could also be used for other devices such as infusion pumps or laptops or you
know some of those other scenarios absolutely yes yes and and that's and that's
especially on the mobile devices right so if you think about the mobile devices
uh that are within our hospitals today uh we're talking ventilators we're
talking iv pumps we're talking wound pumps right so the use cases just expand um
beyond just this kind of initially but absolutely um from the mobile device
perspective the ability to track items um can go across you know even if you're
talking about wheelchairs and beds and things like that yes absolutely uh that's
that's that's an expansion of the use case that's very simple and very easy to
do and that's why the platform is built the way it is is to say hey depending on
the use case we'll identify what's the appropriate hardware but everything else
all of the supply chain methodologies and all of that is applicable so yes you
can you could go beyond this simple use case that i showed you and track a
multitude of mobile devices within a hospital yeah very helpful um the last
question that i have and if others have questions feel free to keep them coming
but um they they were just asking hey you keep referring to this this platform
using kind of quotes um but what what is the name for it like what do we call it
i don't know if that's so they can do research on their own or talk to their
account team but is there is there a particular i guess name or something that
uh that we refer to this inventory management solution yeah it's it's it's it's
just simply the microsoft uh busy application uh for implant management right uh
so you know we haven't you know we don't have a fancy marketing name but but you
can certainly talk to any of your microsoft um executives account executives a
sales executive and just mention to them you'd like to learn more about the
microsoft biz application uh for implant and inventory management and whether
you're a hospital provider or whether you're a device manufacturer uh that's
what we call it the microsoft biz application uh for implant and inventory
management okay awesome um and with that we have come to the end of all of the
questions that i see so um i don't know if uh anybody else has any additional
questions um shelly i don't know if you want to to wrap or wind it down and talk
about kind of where we go from here yeah sure so michael um and raj thanks so
much for joining us today i mean any kind of last minute comments on um on your
part if not we would love to take a minute to promote our next sessions and
thank all of our attendees for coming yeah i i would just want to say uh shelley
and to those who are attending um you know this is new innovation um that
microsoft has focused in on for healthcare supply chain and a lot of
organizations know us for other things that we have done we have looked at uh
where we've had success outside of healthcare and things like the automotive
industry the retail industry the manufacturing industry and have really you know
the creation of this has really come about with some of our existing customers
both hospitals and manufacturers in the medical device industry that has come to
microsoft and said hey can you tell us what you're doing in other industries
right what what innovations does microsoft is utilizing in other industries to
help them resolve their supply chain challenges and and that's what we've done
is we we've we've been asked to help other organizations that are current
microsoft customers and and and with that we've created these business
applications that are focused on helping both the hospital and the device
manufacturer to better manage their inventory their implantable inventory or
their mobile devices and so we we see this as kind of our first exciting step in
healthcare supply chain uh and we're excited about the innovation that we're
bringing into healthcare supply chain and and really look forward to uh continue
to build and continue to help both the healthcare provider and the device
manufacturer in this challenging time of supply chain disruptions that occur
today so that's all i have shelly awesome michael we're so excited about these
innovations and look forward to them maturing and as they start solving problems
it's going to be really exciting for the industry so thank you so much for that
so for the rest of you who have um stuck on with us to the end we're so excited
that you're here um just a little shout out um on april 27th that will be our
next session i want to say that is in two weeks um or possibly yes two weeks um
from today we are going to have um some guest speakers from intermountain
healthcare and from nuance um talking around optimization documentation in the
ehr with ambient ai we're really really excited for this session i have posted
two links in the chat uh the first link is if you would like to receive invites
for the april 27th or may 11th session that we are going to talk about using ai
to reduce and prevent collaborate in the hospital um please go ahead and fill
out that form it's just putting in your email there so we can send you the
invites for these upcoming sessions and then the final link that i posted is
actually the blog post and announcement for the optimizing documentation in the
ehr with ambient ai and i will just give you a little teaser of that here we
have some really great speakers you can see here um jared um craig tyler and
michael i'm different cmio cio and chief health information officer from
intermountain healthcare and from some of their new acquired entities so we're
really excited to have them on our knox session and hope that you will join us
so with that um be sure to check our blog posts for the recording and um deck
from the session today and we hope to see you again in two weeks thanks so much
thanks all thank you Videolytics Tools Compare SUMMARY
welcome to this short course on clinical investigations for medical devices
and
the iso 14155 standard my name is maria niakar and i'm a clinical research
professional and i've worked in the medical device industry for 15 years now and
i'm very passionate to share my knowledge about clinical research and medical
device technology and i hope you will enjoy this course as a consultant
entrepreneur and founder of a medical device cro i have an excellent perspective
of the current challenges that medical device manufacturers are facing when
setting up clinical investigations in this video i will share my knowledge and
understanding and help you set up clinical investigations of medical devices
let's get started the goal of this short course is that you should get a basic
understanding of what the clinical investigation for medical device is and why
you should care about this and based on that you should be able to figure out if
the full course on clinical investigations of medical devices and the iso 14155
standard that we offer medical device hq could help you in your job or career
the full course is similar to this course but much more comprehensive and with
more in-depth information and quizzes at the end of each topic to test your
knowledge and understanding the full course also gives you an iso 141 gcp
certificate at the end of the course which many auditors and employers will be
looking for so what is the iso 14155 about well the first edition of this iso
standard was published in 2003 and the second revision of the standard was
released in 2011 and the third and current version of the standard was released
in july 2020 this course is based on the 2020 version of the standard the iso
14155 standard is an excellent guidance document and i encourage you to
carefully read it and understand it it will almost guarantee that you will set
up and conduct clinical studies with high regulatory compliance and high
scientific credibility so let's look at what clinical research is and why it's
important clinical research is necessary to develop new treatments for different
diseases and conditions that occur in humans to develop these new treatments we
have to perform clinical studies to get proof that the new treatment works and
that it's safe in humans clinical trials and studies using medical devices are
called clinical investigations in the iso 14155 standard the term clinical trial
or clinical study are synonymous with clinical investigation so clinical
investigations are carried out to assess what works and does not work as
treatment in humans and more elegantly this is described in the iso 14155 as
clinical investigations is defined as any systematic investigation involving one
or more human subjects undertaken to assess the clinical performance
effectiveness or safety of a medical device so the purpose of the clinical
investigation is to establish and verify clinical safety or establish and verify
performance or establish and verify clinical benefits or detect any undesirable
side effects i want to emphasize that clinical investigation should not be
confused with the term clinical evaluation it is easy to misuse or use the terms
interchangeably but it's important to know the difference so we know if we speak
about one thing or the other so in other words a clinical investigation is when
you're using a medical device on real patients to demonstrate the safety and
performance of that medical device whereas the clinical evaluation is a
theoretical and scientific assessment of existing data from many different
clinical investigations and other sources of clinical data furthermore the
clinical evaluation is about answering two important questions such as is there
sufficient clinical evidence to confirm compliance with relevant requirements
for safety and performance when using the device according to the instructions
for use very few and is the clinical investigation needed now let's look a bit
more in detail at clinical investigations so do all medical devices need a
clinical investigation well here it's important to make a distinction between
clinical research of drugs and clinical research of the devices so when studying
new drugs a clinical trial is always required however when studying medical
devices a clinical investigation may be required and this decision is based on
the novelty of the device the risk classification of the device the outcome of
the clinical evaluation and the conclusion from the risk analysis of the device
you may think that why wouldn't all new medical devices need a clinical
investigation how can you know that they're safe well if you are manufacturing a
syringe or scalpel it might be possible to say that the device is safe and
performs well by using results from relevant pre-clinical testing of that device
including bench test in vitro test ex ex-vivo test animal tests and so on
together with an evaluation of published literature on that device nevertheless
in the united states all high-risk medical devices such as class 3 devices and
some class 2 require a clinical investigation in the eu the european union all
high risk devices such as class 3 devices and implantable medical devices
require a clinical investigation some class 2 devices require clinical
investigation too there may be some exceptions to this and in our course on
scene marking on medical devices you can learn more about how to classify the
risk of a medical device now that you know more about what clinical research is
and what clinical investigations are let me bring you up to speed on what good
clinical practice is so good clinical practice also known as gcp is an
international quality standard that describes how to manage clinical trials
involving human subjects governments can use this standard to transpose it into
regulations for how to set up and manage clinical studies the gcp standard is an
ethical and scientific quality standard for designing conducting recording and
reporting clinical trials that involve human subjects it provides public
assurance that the rights safety and well-being of subjects are protected and
that clinical data is credible the gcp standard also established what is
required in terms of how to prepare gcp required documentation such as a
clinical study protocol how to maintain important records how to train study
staff how to qualify the clinical sites and its facilities how to maintain
quality assurance and perform monitoring and auditing you may have seen the
acronym ich in the context of gcp the ich stands for the international council
for harmonization of technical requirements for pharmaceuticals for human use
wow i almost wasted my time there anyway the mission of ich is to promote public
health by achieving a greater harmonization of global drug development the ich
does this by developing technical guidelines and and requirements that can be
used by the regulatory authorities and the pharmaceutical industry harmonization
leads to more rational use of humans and animals and other resources it aims to
eliminate unnecessary delays in the development of new therapies and that's
really great isn't it so the gcp follows ich and enforces tight guidelines on
the ethical aspects of clinical research the ich gcp document therefore provides
a unified standard for the european union switzerland canada japan and the
united states on how to generate clinical data now let's switch gears to one of
my favorite standards the iso 14155 this standard was specifically developed for
clinical investigations of medical devices it's an excellent tool to help you
implement gcp when conducting clinical investigations for medical advices
similarly to ica's gcp the iso 14155 is an international quality standard which
governments also can use to transpose into regulations for how to manage
clinical investigations with medical devices in human just like ich gcp this
standard includes protection of human rights for the subjects in the clinical
investigation the iso 14155 standard provides a detailed instruction on how to
set up and perform a scientifically credible clinical study the standard also
helps you understand how to properly document the clinical outcomes and
everything else related to the study to meet the requirements of the iso
standard you have to create the well-structured and complete clinical
investigation plan the cip there's even a specific index to help you with this
and xa of the iso 14155 you also have to keep a good organization of important
study documents called records the standard also describes how important it is
to train the study staff and how to qualify the clinical sites and the
facilities and finally how to maintain quality assurance performing monitoring
visits and auditing so it's clear that gcp and iso 14155 the standards are
important and that remaining compliant with these standards is essential but who
is responsible to ensure compliance let's look at this now who are the
stakeholders that will ensure good clinical practice and make sure that it's
implemented and followed we will look at the main part is now involved in
clinical research the stakeholders that share responsibilities to ensure gcp
compliance are the sponsor the principal investigator the research nurses and
clinical research coordinators the ethics committees and the regulatory
competent authorities the contract research organizations cros and monitors the
medical monitor all these stakeholders are bound by three basic concepts and
duties their ethical scientific and administrative responsibilities to summarize
the sponsor is ultimately responsible for the clinical investigation the quality
planning conduct as well as ensuring appropriate communication with the
regulatory authorities such as the competent authority the investigator is
responsible for the day-to-day conduct of the clinical investigation and the
investigator must be qualified by education training and experience the ethics
committee is the independent body that should give opinions on the ethical and
scientific matters of the clinical investigation and the competent authority is
the regulatory body that acts on behalf of the government to ensure that the
legal requirements are applied any of the stakeholders can unfortunately and
often without knowing it breach the requirements i outlined in the gcp and the
iso 14155 standard much of our work as clinical research professional is to know
that the gcp and the iso standards so well that we can anticipate and avoid
making these mistakes in the full course we talk more about the breach of gcp
serious protocol deviations and how to make sure that you can avoid this now
that you understand the importance of the iso 14155 let's look at some of the
specific sections and its requirements the standard released in 2020 has 10
clauses and 10 in excess three normative and access and seven informative it's
almost twice as long as the previous standard version it starts by providing an
overview of terms and definitions and there are quite a few of them actually 55.
i can really recommend to carefully read them since it's very useful that you
use the correct term that is widely accepted and well defined what is new in the
2020 version is a summary of the gcp principles which have been aligned with
with the ica's gcp principles and this is presented in clause 4. this is an
excellent summary the 13 gcp principles are summarized and start with that a
clinical investigation must be conducted in accordance with the ethical
principles that have their origin in the declaration of helsinki you also have
to ensure that the foreseeable risks are weighed against anticipated benefits
for the individual subject as well as the society the rights safety and
well-being of human subjects are the most important consideration and should
prevail over interest of science and of society the available preclinical and
clinical information on the investigational device should be adequate to support
the proposed clinical investigation and the clinical investigations must be
scientifically sound and we described in a clearly detailed clinical
investigation plan the cip the clinical investigation must receive prior ethics
committee approval and approval from the regulatory authorities where needed the
medical care given to the subjects and the medical decisions made is the
responsibility of a qualified healthcare professional each person involved in
designing conducting recording and reporting a clinical investigation must also
be qualified by education training and experience to perform their task each
subject should freely give an informed consent prior to the participation in the
clinical investigation all clinical investigation related information should be
recorded handled and securely stored the confidentiality of records that could
identify subjects must be protected and respect the privacy and confidentiality
rules investigational devices must be designed manufactured handled and stored
correctly and they must be used in accordance with the approved clinical
investigation plan and the ib and manufacturer's instructions for use and
finally there should be a quality system in place with procedures that ensures
the quality of every aspect of the clinical investigation i also want to show
you that while clinical investigations of medical devices have many similarities
to clinical trials for pharmaceuticals the regulatory evaluation of devices is
distinct to that of drugs and there are critical differences in the way that
device studies are designed and executed let's look at this so clinical research
is broken up into series of phases each with a distinct purpose phase one to
phase four pharmaceuticals must undergo the full clinical trial phase sequence
before market release for medical devices the sequence is similar however most
medical devices will go through clinical investigation stages instead of faces
this table provides a side-to-side comparison of pharmaceutical trial phases
versus medical device stages it also shows the main differences between the
different phases and stages for drugs versus devices i know it contains a lot of
information and in the full course we review this stage by stage and finally i
would like to end this short course by speaking a bit about the clinical
development process and the importance of carefully preparing a clinical
research budget and to monitor costs and timelines i have prepared this flow
chart outlining critical steps that you need to adequately plan and execute
towards this is of course simplified and there could be many more pitfalls
during this journey we will review all of these steps in the full course and you
will learn how to anticipate some of these challenges and avoid some of the
pitfalls clinical investigations are notorious for the complexity they typically
take many years to reach completion and are often very costly but in this course
you will see that there are several actions that you can take to optimize the
process and make sure that you set up a successful study and even save money we
have now come to the last part and with all that you have learned you have
probably realized that you need to build a solid clinical budget to convince
your manager the sponsor and possibly investors about the project's feasibility
you will need to identify the key cost parameters for your clinical research
project it is also important to make sure that you keep an eye on the
differences in costs related to assessment specified in the clinical
investigation plan and these costs are sometimes country specific in the full
course we will review all the cost drivers and how to carefully craft a clinical
research budget the better you plan your study from the beginning the more you
can optimize your budget and control the costs remember if you're failing to
plan you're planning to fail thank you for watching this short course i hope you
found it interesting and valuable if you need templates to give you inspiration
on how to write these clinical documents or if you require more knowledge on
clinical investigations of medical devices on medical device hq you can find
some free templates of essential documents that are required in clinical
investigations or you can purchase the full course introduction to clinical
investigations for medical devices and iso 14155 you can find that on medical
device hq we offer online courses public classroom courses as well as in-house
trainings on clinical investigations clinical evaluations cm marking risk
management design control and project management for medical devices drop us a
line on support at medicaldevicehq if you want to learn more about your options
or receive a proposal you can also email us on the same email address if you
have a question related to clinical investigations and clinical evaluation or
share what you think are the most challenging topic in the clinical evaluation
process i hope to see you soon again
subjects using medical devices i will be showing you the key provisions of the medical device specific gcp standard the iso 14155 and describe its role in the
welcome to this short course on clinical investigations for medical devices and
the iso 14155 standard my name is maria niakar and i'm a clinical research
professional and i've worked in the medical device industry for 15 years now and
i'm very passionate to share my knowledge about clinical research and medical
device technology and i hope you will enjoy this course as a consultant
entrepreneur and founder of a medical device cro i have an excellent perspective
of the current challenges that medical device manufacturers are facing when
setting up clinical investigations in this video i will share my knowledge and
understanding and help you set up clinical investigations of medical devices
let's get started the goal of this short course is that you should get a basic
understanding of what the clinical investigation for medical device is and why
you should care about this and based on that you should be able to figure out if
the full course on clinical investigations of medical devices and the iso 14155
standard that we offer medical device hq could help you in your job or career
the full course is similar to this course but much more comprehensive and with
more in-depth information and quizzes at the end of each topic to test your
knowledge and understanding the full course also gives you an iso 141 gcp
certificate at the end of the course which many auditors and employers will be
looking for so what is the iso 14155 about well the first edition of this iso
standard was published in 2003 and the second revision of the standard was
released in 2011 and the third and current version of the standard was released
in july 2020 this course is based on the 2020 version of the standard the iso
14155 standard is an excellent guidance document and i encourage you to
carefully read it and understand it it will almost guarantee that you will set
up and conduct clinical studies with high regulatory compliance and high
scientific credibility so let's look at what clinical research is and why it's
important clinical research is necessary to develop new treatments for different
diseases and conditions that occur in humans to develop these new treatments we
have to perform clinical studies to get proof that the new treatment works and
that it's safe in humans clinical trials and studies using medical devices are
called clinical investigations in the iso 14155 standard the term clinical trial
or clinical study are synonymous with clinical investigation so clinical
investigations are carried out to assess what works and does not work as
treatment in humans and more elegantly this is described in the iso 14155 as
clinical investigations is defined as any systematic investigation involving one
or more human subjects undertaken to assess the clinical performance
effectiveness or safety of a medical device so the purpose of the clinical
investigation is to establish and verify clinical safety or establish and verify
performance or establish and verify clinical benefits or detect any undesirable
side effects i want to emphasize that clinical investigation should not be
confused with the term clinical evaluation it is easy to misuse or use the terms
interchangeably but it's important to know the difference so we know if we speak
about one thing or the other so in other words a clinical investigation is when
you're using a medical device on real patients to demonstrate the safety and
performance of that medical device whereas the clinical evaluation is a
theoretical and scientific assessment of existing data from many different
clinical investigations and other sources of clinical data furthermore the
clinical evaluation is about answering two important questions such as is there
sufficient clinical evidence to confirm compliance with relevant requirements
for safety and performance when using the device according to the instructions
for use very few and is the clinical investigation needed now let's look a bit
more in detail at clinical investigations so do all medical devices need a
clinical investigation well here it's important to make a distinction between
clinical research of drugs and clinical research of the devices so when studying
new drugs a clinical trial is always required however when studying medical
devices a clinical investigation may be required and this decision is based on
the novelty of the device the risk classification of the device the outcome of
the clinical evaluation and the conclusion from the risk analysis of the device
you may think that why wouldn't all new medical devices need a clinical
investigation how can you know that they're safe well if you are manufacturing a
syringe or scalpel it might be possible to say that the device is safe and
performs well by using results from relevant pre-clinical testing of that device
including bench test in vitro test ex ex-vivo test animal tests and so on
together with an evaluation of published literature on that device nevertheless
in the united states all high-risk medical devices such as class 3 devices and
some class 2 require a clinical investigation in the eu the european union all
high risk devices such as class 3 devices and implantable medical devices
require a clinical investigation some class 2 devices require clinical
investigation too there may be some exceptions to this and in our course on
scene marking on medical devices you can learn more about how to classify the
risk of a medical device now that you know more about what clinical research is
and what clinical investigations are let me bring you up to speed on what good
clinical practice is so good clinical practice also known as gcp is an
international quality standard that describes how to manage clinical trials
involving human subjects governments can use this standard to transpose it into
regulations for how to set up and manage clinical studies the gcp standard is an
ethical and scientific quality standard for designing conducting recording and
reporting clinical trials that involve human subjects it provides public
assurance that the rights safety and well-being of subjects are protected and
that clinical data is credible the gcp standard also established what is
required in terms of how to prepare gcp required documentation such as a
clinical study protocol how to maintain important records how to train study
staff how to qualify the clinical sites and its facilities how to maintain
quality assurance and perform monitoring and auditing you may have seen the
acronym ich in the context of gcp the ich stands for the international council
for harmonization of technical requirements for pharmaceuticals for human use
wow i almost wasted my time there anyway the mission of ich is to promote public
health by achieving a greater harmonization of global drug development the ich
does this by developing technical guidelines and and requirements that can be
used by the regulatory authorities and the pharmaceutical industry harmonization
leads to more rational use of humans and animals and other resources it aims to
eliminate unnecessary delays in the development of new therapies and that's
really great isn't it so the gcp follows ich and enforces tight guidelines on
the ethical aspects of clinical research the ich gcp document therefore provides
a unified standard for the european union switzerland canada japan and the
united states on how to generate clinical data now let's switch gears to one of
my favorite standards the iso 14155 this standard was specifically developed for
clinical investigations of medical devices it's an excellent tool to help you
implement gcp when conducting clinical investigations for medical advices
similarly to ica's gcp the iso 14155 is an international quality standard which
governments also can use to transpose into regulations for how to manage
clinical investigations with medical devices in human just like ich gcp this
standard includes protection of human rights for the subjects in the clinical
investigation the iso 14155 standard provides a detailed instruction on how to
set up and perform a scientifically credible clinical study the standard also
helps you understand how to properly document the clinical outcomes and
everything else related to the study to meet the requirements of the iso
standard you have to create the well-structured and complete clinical
investigation plan the cip there's even a specific index to help you with this
and xa of the iso 14155 you also have to keep a good organization of important
study documents called records the standard also describes how important it is
to train the study staff and how to qualify the clinical sites and the
facilities and finally how to maintain quality assurance performing monitoring
visits and auditing so it's clear that gcp and iso 14155 the standards are
important and that remaining compliant with these standards is essential but who
is responsible to ensure compliance let's look at this now who are the
stakeholders that will ensure good clinical practice and make sure that it's
implemented and followed we will look at the main part is now involved in
clinical research the stakeholders that share responsibilities to ensure gcp
compliance are the sponsor the principal investigator the research nurses and
clinical research coordinators the ethics committees and the regulatory
competent authorities the contract research organizations cros and monitors the
medical monitor all these stakeholders are bound by three basic concepts and
duties their ethical scientific and administrative responsibilities to summarize
the sponsor is ultimately responsible for the clinical investigation the quality
planning conduct as well as ensuring appropriate communication with the
regulatory authorities such as the competent authority the investigator is
responsible for the day-to-day conduct of the clinical investigation and the
investigator must be qualified by education training and experience the ethics
committee is the independent body that should give opinions on the ethical and
scientific matters of the clinical investigation and the competent authority is
the regulatory body that acts on behalf of the government to ensure that the
legal requirements are applied any of the stakeholders can unfortunately and
often without knowing it breach the requirements i outlined in the gcp and the
iso 14155 standard much of our work as clinical research professional is to know
that the gcp and the iso standards so well that we can anticipate and avoid
making these mistakes in the full course we talk more about the breach of gcp
serious protocol deviations and how to make sure that you can avoid this now
that you understand the importance of the iso 14155 let's look at some of the
specific sections and its requirements the standard released in 2020 has 10
clauses and 10 in excess three normative and access and seven informative it's
almost twice as long as the previous standard version it starts by providing an
overview of terms and definitions and there are quite a few of them actually 55.
i can really recommend to carefully read them since it's very useful that you
use the correct term that is widely accepted and well defined what is new in the
2020 version is a summary of the gcp principles which have been aligned with
with the ica's gcp principles and this is presented in clause 4. this is an
excellent summary the 13 gcp principles are summarized and start with that a
clinical investigation must be conducted in accordance with the ethical
principles that have their origin in the declaration of helsinki you also have
to ensure that the foreseeable risks are weighed against anticipated benefits
for the individual subject as well as the society the rights safety and
well-being of human subjects are the most important consideration and should
prevail over interest of science and of society the available preclinical and
clinical information on the investigational device should be adequate to support
the proposed clinical investigation and the clinical investigations must be
scientifically sound and we described in a clearly detailed clinical
investigation plan the cip the clinical investigation must receive prior ethics
committee approval and approval from the regulatory authorities where needed the
medical care given to the subjects and the medical decisions made is the
responsibility of a qualified healthcare professional each person involved in
designing conducting recording and reporting a clinical investigation must also
be qualified by education training and experience to perform their task each
subject should freely give an informed consent prior to the participation in the
clinical investigation all clinical investigation related information should be
recorded handled and securely stored the confidentiality of records that could
identify subjects must be protected and respect the privacy and confidentiality
rules investigational devices must be designed manufactured handled and stored
correctly and they must be used in accordance with the approved clinical
investigation plan and the ib and manufacturer's instructions for use and
finally there should be a quality system in place with procedures that ensures
the quality of every aspect of the clinical investigation i also want to show
you that while clinical investigations of medical devices have many similarities
to clinical trials for pharmaceuticals the regulatory evaluation of devices is
distinct to that of drugs and there are critical differences in the way that
device studies are designed and executed let's look at this so clinical research
is broken up into series of phases each with a distinct purpose phase one to
phase four pharmaceuticals must undergo the full clinical trial phase sequence
before market release for medical devices the sequence is similar however most
medical devices will go through clinical investigation stages instead of faces
this table provides a side-to-side comparison of pharmaceutical trial phases
versus medical device stages it also shows the main differences between the
different phases and stages for drugs versus devices i know it contains a lot of
information and in the full course we review this stage by stage and finally i
would like to end this short course by speaking a bit about the clinical
development process and the importance of carefully preparing a clinical
research budget and to monitor costs and timelines i have prepared this flow
chart outlining critical steps that you need to adequately plan and execute
towards this is of course simplified and there could be many more pitfalls
during this journey we will review all of these steps in the full course and you
will learn how to anticipate some of these challenges and avoid some of the
pitfalls clinical investigations are notorious for the complexity they typically
take many years to reach completion and are often very costly but in this course
you will see that there are several actions that you can take to optimize the
process and make sure that you set up a successful study and even save money we
have now come to the last part and with all that you have learned you have
probably realized that you need to build a solid clinical budget to convince
your manager the sponsor and possibly investors about the project's feasibility
you will need to identify the key cost parameters for your clinical research
project it is also important to make sure that you keep an eye on the
differences in costs related to assessment specified in the clinical
investigation plan and these costs are sometimes country specific in the full
course we will review all the cost drivers and how to carefully craft a clinical
research budget the better you plan your study from the beginning the more you
can optimize your budget and control the costs remember if you're failing to
plan you're planning to fail thank you for watching this short course i hope you
found it interesting and valuable if you need templates to give you inspiration
on how to write these clinical documents or if you require more knowledge on
clinical investigations of medical devices on medical device hq you can find
some free templates of essential documents that are required in clinical
investigations or you can purchase the full course introduction to clinical
investigations for medical devices and iso 14155 you can find that on medical
device hq we offer online courses public classroom courses as well as in-house
trainings on clinical investigations clinical evaluations cm marking risk
management design control and project management for medical devices drop us a
line on support at medicaldevicehq if you want to learn more about your options
or receive a proposal you can also email us on the same email address if you
have a question related to clinical investigations and clinical evaluation or
share what you think are the most challenging topic in the clinical evaluation
process i hope to see you soon again
device and if that is not possible it shall be placed on the packaging
so i am pontus yada i have worked as the technical planning manager for an mdr
notified body for several years and this video is part of my course introduction
to mdr the medicaid device regulation and are you interested in the full course
on the mdr check out the course by visiting the course page that is linked below
and if you need a record of your training in this area the full course will
result in you receiving a course certificate before we start ensure that you are
subscribed to our channel to make sure you're always on top of content then
click the notification button too let's dig right into it now let's look at the
requirements related to the unique device identifier or just short udi udi is
applicable to all manufacturer of medica devices in europe and before we dig
into the udi requirements in europe i would just like to clarify once and for
all that the udi requirements in europe are not identical to the udi
requirements of other markets like the u.s market a colleague of mine once said
during a training session we had on medicare devices that should be a slogan for
udi i think okay i said and what would that be he answered udi more than just
the barcode and i actually have to admit that he was quite right at the time it
is a lot more than just the barcode even though i never heard this slogan again
after that meeting sorry i know it's a bit nerdy but what more can we do to
bring more attention to this important subject but jokes aside this udi thingy
is actually a whole world of its own so let's start to introduce you to this
world let's start with an overview of the udi concept we can picture it as three
pillars starting from the left and i will then further elaborate the pillars
first we have the basic udidi or sometimes called beauty the purpose of the
basic udidi is to act as the main key in udemy and relevant documentation like
certificates declaration of conformity technical documentation periodic safety
update reports and sscps but also certificates of free sales worth noting for
those of you taking this course outside europe is that the basic udidi is unique
to the european union and therefore there is no corresponding codes available in
for example us which has already and will probably continue to cause some
confusion the basic udidi is kind of a collective code used to cover devices
with the same intended purpose risk class and essential design and manufacturing
characteristics the basic udidi shall not be on any device or packaging it is
only to be used as a collective term for grouping devices and for reporting into
udemed moving down in this blue pillar now one basic udidi can then cover
several udis as i just explained but a udi cannot be included in several basic
udidis the actual udi is then split into two parts the udidi and the udi pi di
stands for device identifier and pi stands for production identifier the udi
part is mandatory for all medicaid devices whereas the udi pi part is only
applicable where production related information is required to be included in
the labeling like lot number serial number software release or when expiry date
is essential to communicate so please understand that if expiry date or
manufacturing date is essential for your device independent on class a udi pi is
required so basically we can say that any essential information on the label
that is defined during the production will require a udi pi the udi shall be
placed on the product by the manufacturer and no one else and thereby it is also
a requirement that the manufacturer has integrated the assignment and
application of the udi in their qms below this video you'll find an mdcg endos
document explaining the udi requirements in relation to the manufacturer's qms
it is really quite a good guidance so i recommend you to read it and i expect or
actually i know that notified bodies will follow this guideline both the
beauties and the duties shall be unique to the manufacturer and must be obtained
from a designated issuing entity in accordance to that issuing entities
nomenclature there is a list of currently available issuing entities below this
video the basic udidi is an alphanumeric code that shall be readable for humans
a human readable interface or short hri so no need for barcodes on the basic
udidi but the udi including then the udidi and pi shall both be readable to
humans and to machines and machine readable interface is abbreviated aidc which
stands for automatic identification and data capture examples of aidcs are 2d
barcodes dot matric codes biometric codes or rfid as i just mentioned the basic
udidi is for example used for certificate but also needed when registering the
actual device in udemad together with the udidi and those two are the so-called
static parts of the udi system meaning as long as you don't change your device
or add or remove devices they remain the same there is an mdcg endorsed document
mdcg 2018-1 published that explains when you need to change gud idi and also the
relationship to the basic udidi for those you find the link under the video
focusing on the udi di a bit then the udidi must be unique to a manufacturer and
a device and it shall be both human and machine readable so to put it in normal
words the ud idi is kind of corresponding to the order number that you will use
for selling your devices this is also known as the ref number but please note
that this doesn't mean that you need to replace your order number ref number
with the actual udidi code but they must be linked internally and also in udemed
this also means if you offer your product in different quantities for example a
five pack of a product or a twenty pack and they have different order numbers
you need to have different udi idis for those levels of packaging meaning one ud
idi for the actual device and another udidi for the sales package if so if in
anything else than a single pack but please note that shipping containers are
excluded from the udi requirements that was a summary of the udi setup now let's
continue with the udi carrier which is basically the label then first of all
let's just make it clear again the udi carrier shall not include the basic udidi
only the udidi and if applicable to udi pi and once again the udai carrier shall
be readable both to humans and machines the udi shall be placed on the actual
let'sdevice and if that is not possible it shall be placed on the packaging
then focus a bit on the udi pi part the pi production identifier part of the udi
code is the code that is dynamic and used to identify the specific data related
to the production of that specific device such as serial number lot number
software identification manufacturing or expiry date or both of those dates and
for devices exclusively intended for retail sales for example band aids the udi
pi is not required to appear on the sales packaging as aidc meaning machine
readable so that is excluded for those retail devices and at the other end of
the risk scale there are active implantable medical devices and for them the
serial number on unit level is mandatory to be included in the udi pi so what
could one of those machine readable codes look like well here is an example of a
2d barcode udi including the udidi and the udi pi and as you hopefully
understand if the pi part needs more data then we need a longer code and if your
product doesn't have a really big label it could become a challenge to fit this
barcode onto the existing one but there are dot matrix codes available to use
also if a 2d barcode will be too long but still the data must be able to be read
by humans also so when do you need to comply with this marking of the udi on
your device here you see the dates when the udi carrier must be on your device
the upper row is for normal devices and the bottom row is for devices that are
intended to be reduced like surgical instruments and the dates for those
reusable devices shown here is the date when the actual device needs to be the
udi carrier themselves so basically meaning marking the device itself with the
full udi not just on the label as you can see now udi is more than just a
barcode so the majority of the mdr requirements are collected in article 27 and
annex 6 but i have to admit that this annex is quite messy and not the best part
of the mdr actually and since there are quite many things in the mdr that needs
to be clarified in relation to udi the mdcg has been busy in issuing guidance
documents on this subject so i strongly recommend you to frequently check the
mdcg web to see if when new or updated guidelines are published related to udi
and be aware that there are some specific requirements for software and
procedure packs plus some other devices that have specific guidelines published
by the mdcg for the udi feel free to drop a comment or question below i'd love
to talk to you are you on linkedin make sure you follow medicaldevicehq there
and do tell our friends from the medical device industry to connect with us too
that's all for now thanks for watching once again and see you next time
just screen and buttons when talking about a medical device all kinds
introduction to usability engineering and iec 62366-1 you'll find it on
medicaldevicehq.com usability engineering if you want more premium medical
device content don't forget to click the subscriber notifications button so you
don't miss out usability engineering is about understanding who uses the device
the tasks of the users the environment in which they will use it and designing a
great user interface there are directly two terms i would like to introduce to
you the first and probably the most important one in the whole usability
engineering work is user a user is simply the person who is interacting with the
medical device and the second term when talking about a great user interface is
of course user interface and in the medical world the user interface actually
includes more than you might think the user interface means so much more than
accompanying documentation and basically everything that the user can interact
with needs to be considered a user interface it even includes auditory signals
and the instructions for use so where does the usability engineering process
start it starts with the preparation of a used specification the use
specification is a document that includes all the information about your users
you can imagine it as an extended form of the intended use and getting
information right is really crucial for the success of your product that becomes
really clear if you have a look at this example imagine you are talking about a
glucose measuring device if it is used in a home use environment by a young
child you will need to prepare a different device compared to a device that will
be used by a professional caregiver in a hospital environment even more the same
could be true if you're looking only at home use environment imagine you're
comparing a device that will be used only by kids with one that is used only by
elderly people they will most probably be designed completely differently to
make sure that your device will be good and safe you have to take great care of
identifying the right user profiles and writing down all the information that
makes this user so special and please remember this not only includes
characteristics of the person but also characteristics of the tasks and the use
environment and this is the starting point for the usability engineering process
based on what the use and the users are like you should analyze what could go
wrong with regards to the safety of the user interface this is similar to
identifying hazards or answering questions relating to the safety of the device
that many would be doing as part of risk management process according to the iso
14971 standard let's have a look at the graphic from the standard again as you
can see safety plays a major role in usability engineering for medical devices
in the original process looking at things that could go wrong makes a total of
three steps i just group them together for the sake of simplicity and when
speaking about things that could go wrong one term that comes up is the term use
error the term use error has a very broad definition because you could say that
a use error happens every time a human and the machine misunderstands each other
not every use error will lead to hazardous situation far from but some use
errors may and those are the ones usability engineering is focusing on the
formal definition of use error is a use error is defined as a user action or
lack of such an action while using a medical device that leads to different
results as intended by the manufacturer or expected by the user of the device
typical examples of a use error could be a nurse who accidentally pulls out the
cable of the sensor of a monitoring device without noticing it or it could be a
healthcare professional who touches a sterile tissue with his or her bare
fingers before applying it to wound but it could also mean that someone
accidentally connects a cable to the wrong part of a medical device and the
signal is not transduced correctly as you can see there are a lot of different
potential use errors and please note it's not called the user error if you think
so you won't pass the final exam of this course because user error implies it's
the user's fault but it's most definitely not always the user's fault when
there's a use error another important term that is highly relevant when talking
about things that could go wrong is the term hazard-related use scenarios the
term can be a bit challenging for those that were not always working with risk
management therefore i'd like to introduce you to it a hazard-related use
scenario is a hazardous situation that you occurred as a result of a use error
and we already discussed what use errors and the hazard related use scenarios
are the things you need to identify and document because you will need them in
the next step because then based on the identified use error and on what could
go wrong you decide which things you should evaluate in the very end of your
product development that is to identify hazard-related use scenarios that will
be included in your summative evaluation in the end to ensure that your medical
device is safe providing or verifying that the device is safe is a must because
it is a general principle in both risk management and design control so you have
to check whether your risk control attempts were successful and the success is
checked by the summative evaluation but don't worry i will explain what a
summative evaluation is in a few moments now that we've gone through the first
analysis it's time to specify requirements on the user interface when
implemented those requirements should reduce the risk that we previously
identified to make sure that when we do the final evaluation of the device the
user will not end up in a situation where the risk is unacceptable from a risk
management point of view you could say that these requirements are risk control
measures and that is the great thing about starting with the risk in mind you
now know which user interface requirements you need to include to be able to
reduce those risks nevertheless i would like to encourage you to not only
include requirements that make a safe device but also think about the
requirements that come to mind when thinking about the user environment and the
task of your users so those requirements that would really make a great device
that everybody is delighted to use next you need to implement the requirements
you decided on in the previous step by designing the device and its user
interface while you do you should check that you are on the right track that is
really important because from my experience you won't get the design right on
the first try especially when you're designing a new product there's a term for
making tests along the way and that is called formative evaluation let's look at
the term formative evaluation it's a quite challenging term to remember this
term is actually not only used in usability engineering but also in teaching and
it means almost the same thing in both contexts remember i say that we are
checking that we're on the right track which is also what you would do in
teaching when you're doing formative evaluation in fact when you take this
course and you go through the checkpoint quizzes this is also kind of formative
evaluation having said that i hope i've created a few memory hooks for you to
remember the term formative evaluation so what could a formative evaluation be
like it could be that you show early wireframes to users to see where they would
click you could be making tests with prototypes to see how people interact with
your device or you could do focus groups or surveys a formative evaluation is
basically any method you can come up with that would solicit feedback on your
user interface in its simplest form it's just to ask if someone understands it
or what the symbol should be like on the device more advanced formative
evaluations include testing in an environment that is as real as possible with
multiple users and a product that is similar to the final one the amount of work
you do in this field depends on whether the product is brand new or not and the
severity of the harm that could occur as a result of failure in the user
interface if you are for example making a new iteration of an already existing
product you are likely to do very little formative evaluation or even little
usability engineering at all whereas if you are developing a brand new high risk
product that trusts humans to operate it correctly you are going to invest a lot
more time and resources into this field what if you find that you're not on
track well then you need to iterate on the design and approve this is how you
proceed with the development until you find in your last formative test that
just nothing to improve anymore after having implemented a user interface
according to the requirements you have defined and evaluating it along the way
it's time to do the final summative evaluation the summative evaluation should
demonstrate that the user does not end up in a situation with an unacceptable
risk as a result of poor usability before explaining the summative evaluation
please note it is not the same thing as design validation the design validation
will focus on showing that the user needs have been met while the summative
evaluation is about showing that the user interface is safe there might be a
small overlap in terms of how you do the testing but they do have different
purposes so summative evaluation is testing the usability under conditions of
simulated use it should also be done using production units or equivalent
devices from the point of view once again it's similar to design validation but
remember that the purpose is different lastly all the documentation and records
you have created throughout the usability engineering process will be referred
to as the usability engineering file that was the usability engineering process
in a nutshell if you want to learn more about usability engineering you can sign
up for my online course introduction to usability engineering and iec 62366-1 on
medicaldevicehq.com thanks for watching and stay tuned for the next
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