Thursday, 16 June 2022
all right greetings fellow clinicians dr g back again and if you're anything
like me then you find yourself oftentimes scrambling coming in early for your
shifts leaving later and we're already working overtime and getting stressed out
just to be able to pass on all that contextual knowledge or to capture it that
may not be recorded within the emr and other things as you come onto shift or as
you leave there's so many things that can take place it just sometimes takes up
a lot of our time again handing that off and gathering that or passing it along
so we have introduced something to help to lessen the stress and that's made
available both through desktop so whether you're on your cart going around with
the emr or shared workstation as well as more and most conveniently your phone
right so in my case i have an iphone you may have a an android phone but
whatever the case might be clinician sound bites is really something meant to
ease your day and to make things just a little less stressful and to aid with
that transition and handoff so today we're going to take a look at how that
works within our emergency room team now one of the things we've instituted here
at smarterhealth for our folks is for each of the different units be it the er
be it the maternity ward be it radiology whatever the case might be we have
introduced teams within microsoft teams so that you can pass along notes share
files um pass along learning and other things you know we just did a video on
just in time learning and here you can see we've brought some of that together
for our er folks but we've also now introduced something called sound bytes and
what sound bytes does is exactly what you think it might do it allows you to
share a sound bite a quick and easy capture of what's taking place within the
environment at a given time so that not only can you pass along that information
that may not necessarily be captured within the emr but furthermore those folks
coming in can listen to it just like a podcast in their car right they're
driving in i'm driving in getting ready for my shift here in the er and rather
than trying to scramble and get corner somebody hey bring me up to date what's
going on we can capture all that information make it available and then as i'm
driving in just like i would any other audio podcast listen to it via my phone
using microsoft teams so i can hear it over my speaker so i'm going to do a
couple of things here number one here we are we're in microsoft teams and
there's my connections we looked at learning earlier but i'm going to go into
teams and there you can see i've pinned the two teams i'm a part of i'm a part
of both uh the general er one as well as pediatric care and so i'm going to go
ahead though in this case so that everything's the same i'm going to bring up my
er one and there i am i'm i'm in there and if i go to the more tab at the top
let's go ahead and we'll select that there are sound bites so that's going to
render and bring up the same ones you see there on my screen there we go so we
have it both ways and this is how it's designed to work this is easy folks this
is a great way again to capture that data be it around a visiting you know maybe
it's in pediatrics and you have a client that came in one of your patients and
you're attending to them and you're capturing that information and wanting to
pass it along but in this case we're talking the er so let's say during my shift
i'm the head of the er for that day i'm the lead clinician and we had just
before you know maybe 40 minutes before my shift ends there was a pile up on a
local highway and as a result we're seeing a lot of blunt force trauma uh and
other injuries that are coming into the er on my shift and they continue to
trickle in and i want to pass that along because folks coming in you know
sometimes it's jarring we come in we're getting ready to start our shift and bam
we're hit with this emergency we've got to quickly shift our brain and there's
all that mental shift that takes place okay what do i need to do for triaging
blah blah blah this enables me i'm on my drive to quickly see it and listen to
it so let's go ahead and do that now i could do it right here on the computer
you can see right here it says create a soundbyte and i can play them right here
but again teams on the phone makes it all right there so right here whoops right
there we have this icon i'm going to say record and then it's going to ask me
for a couple of things i'm going to give it the title in the title we're going
to call it shift because my shift is let's say shift 2 and the date today is oh
6 16 so 6 16. 20 whoops 20 22. there you go and then it gives me the option if
i've already recorded something to just upload the audio file or to press record
i'm going to hit record and oh it also asked me i'm sorry to pick an audience so
in this case this is going to be for this particular group which is the er
emergency room there we go now when i click record we're now recording so this
is dr g i'm here on the second shift today's date of 616 2022 and we just had a
pile up on local highway 9524 as a result of that we've been seeing an influx of
patients brought in via ambulance for so emergency services bringing them in
also self-transported with various blunt force trauma including breakage
internal bleeding hemorrhaging etc all the things you might expect and we
anticipate this to continue for the next 20 to 30 minutes so i just wanted to
pass that along as you're coming in be prepared it is chaotic in here and
there's going to be a lot of work to do so be ready we'll see you then and we're
going to stop so i've now stopped my recording it then says click and then i
have the option at the bottom here to click create so we're going to go ahead
click that it's now creating that piece and it's going to have that all uploaded
and boom look at that i got the alert here i got an alert on my phone and if i
come in here let's just go ahead first we'll refresh the view here on our pc and
we should see that new particular piece come up and i'm refreshing i did a pull
down on my phone so we can refresh the view here as well and so there we go we
have shift 2 216 right here i'm also seeing that at the top here with my latest
and so i'm going to go ahead and let's turn up my volume so this is what we
would anticipate yes you can play it here on the pc maybe you're at home and
you're logged in but let's say you're that clinician and we you know many of us
do podcasts today so it's just a simple just like you might do on you know one
of the service streaming services for podcasts out there i'm just going to
simply hit oops the play button up here and so and play we're now recording so
this is dr g i'm here on the second shift today's date of 616 2022 and we just
had a pile up on local highway 9524 as a result of the so i'll stop that and
close it but as you can see it's quick it's easy it's mobile so as you're going
about your duties and your team has a need for shift changing for that kind of a
handoff you want to minimize the time that you have to have you don't want to
come in you know a half hour to an hour earlier than you need to be in there or
stay afterwards for all that time kind of sitting down you think about some of
the huddles that take place we can now start to virtualize that and use sound
bites to absolutely do those handoffs and minimize your time so that you can
keep more time for yourself your loved ones and other activities that you need
to attend to so lowering the stress clinician sound bites they're here at
smarterhealth take advantage of them share them with your colleagues and show
them how they can use them it's simple it's easy and it lets you get rocking
with that this is dr g finding you have a great day take care and as always ciao
and improve those patient outcomes Videolytics
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